Southwest Airlines has canceled flights in the short term to all of its international destinations in light of restrictions placed by these destinations on foreigners entering their country, as well as the U.S. closing borders.
They had originally hoped to resume flights by May 4, but in a post on March 31 announced that some flights are scheduled to return May 21 with the rest on June 5.
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The list of countries affected by Southwest’s cancelled flights, which includes ALL of their international destinations, are:
- The Bahamas (Nassau)
- Cayman Islands
- Costa Rica
- Cuba (Havana)
- Dominican Republic
- Jamaica (Montego Bay)
- Mexico (Cabo San Lucas, Cancun, Cozumel, Puerto Vallarta)
- Turks & Caicos
Many of the countries have closed their borders to outside visitors, and the U.S. has currently closed the border to Mexico.
When Will Southwest International Flights Return?
In an announcement on March 31, Southwest said service between the following city pairs is scheduled to return on May 21:
- Houston and Cancun
- Houston and Los Cabos
- Baltimore-Washington and Montego Bay, Jamaica
All other international flights are slated to return on June 5 for now.
This is unfortunate due to Spring Breaks taking place right within these dates, but it’s important to reduce travel to stop the spread of the virus.
These destinations will still be there when this is all over and we’ll all plan our trips then :).
We will keep you updated here at Go to Travel Gal on additional Southwest flight cancellations as they come online.
What Happens If Southwest Cancels a Flight
If Southwest cancels your flight, you are entitled to a full refund of the flight and anything else you paid for like Early Bird seating or bag fees. Refunds are given in the same form as you used to purchase the ticket: travel funds, cash, credit cards or points.
So if you purchased a ticket using a travel fund (a Southwest “credit”), you will get your money back as another travel credit. However, Southwest announced March 19 that any travel credits resulting from cancellations between March 1 and May 31, 2020 will have travel funds that will not expire until June 30, 2021.
Before a full refund, however, Southwest will first offer to re-book you at a later date or give you a travel fund good through June 30, 2021, which would be most helpful to them at this time. But you can opt for a full refund if you’d like.
You can try requesting a refund by calling Southwest, though call volume is incredibly high right now, or by reaching out to them via Live Chat in the Southwest app.
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