Many of you have also been asking if Southwest will consider extending the Southwest Companion Pass, as well as their elite statuses: A-List and A-List Preferred.
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Additionally, earlier this year they granted temporary A-List status to select customers for free and you’re wondering if that will be extended, as well.
While we don’t know the answer to that yet, Southwest DID address all of this today for the first time. Here’s what they said in an update about their response to the virus…
“I know many of our A-List Preferred, A-List and Companion Pass Members—or those working to qualify for these benefits—have questions about how the current environment may impact their ability to qualify for status this year. While I don’t have an answer for you today, we are closely monitoring this and will follow up at the appropriate time on how we will address this situation.”
— Ryan Green, SVP & Chief Marketing Officer, Southwest Airlines
While we don’t have an answer yet, I do find it reassuring that they have at least acknowledged that they’ve “heard” you, and this indicates they are considering doing something. We’ll just have to wait to see what that something is.
Already, they have extended Southwest travel funds that expired between March 1-May 31, 2020 to June 30, 2021 and offered to extend any travel funds generated as a result of cancellations March 1-May 31, 2020 to June 30, 2021, too.
So they’re doing the right thing, folks…
We’ll let you know as soon as we know anything more…